Outlook

All email related KBs

Creating an Email Contact Group in Office 365
You can create a group to store a list of people you want to send email to. Use this group to send messages to multiple contacts without having to enter eac...
Tue, 15 Sep, 2015 at 10:13 AM
Changing reply option in Outlook online
This assumes your already logged into https://outlook.office365.com/  Click the gear icon (in the top-right corner).  In the search box type 'reply&...
Tue, 18 Sep, 2018 at 7:45 PM
Students emailing distribution lists
Please be aware that any students now emailing bulk email lists will get the following non deliverable response (NDR):     This restric...
Wed, 28 Nov, 2018 at 9:10 PM
Sending an encrypted email to an external sender
You can send an email from your SJB email account to any external email account and have it encrypted. This can be done from any device. Any email t...
Tue, 31 Jan, 2017 at 1:53 PM
Receiving an encrypted email
When you first receive an email that has been encrypted the message will look like this: You've received an encrypted message from user@sjb.surrey....
Tue, 31 Jan, 2017 at 1:52 PM
Outlook: Clutter feature.
Microsoft have the following article detailing the 'Clutter' feature and how to manage the mailboxes. https://support.office.com/en-gb/article/...
Mon, 6 Feb, 2017 at 9:08 AM
Setting an automatic reply
You can turn on, turn off, or modify automatic replies. In a web browser, sign in to Outlook Web App using https://outlook.office365.com/. Enter your us...
Mon, 5 Feb, 2018 at 10:43 AM
What email distribution lists are available?
Our general email distribution lists are prefixed by a special character to make it easier to find them in the address book. Please note:  None of the...
Thu, 11 Feb, 2021 at 8:54 AM
Phishing email
Phishing is a type of online scam where criminals send an email that appears to be from a legitimate company and ask you to provide sensitive information. T...
Mon, 7 Jan, 2019 at 9:14 AM
Email Quarantine
All of your emails are scanned before it's delivered to see if it scores above a certain threshold set by Microsoft. Please note: Microsoft do not ...
Tue, 21 Apr, 2020 at 8:46 PM