IT @ SJB

FAQ 11

• Restoring files using previous versions (Windows PCs)
• How to reboot your computer if it's totally stuck
• Compress Files
• Choosing a good password
• How do I change my password?

View all 11

Printing 2

• Printing From an iPad or your own device
• Reconnect laptop to printers

Social Media 2

• Youtube video types
• Facebook Privacy Checkup

Web Browsers 8

• How To: Clear the cache in Internet Explorer
• How To: Clear the cache in Google Chrome (Win)
• CHROME (WIN) - CLEARING CACHE AND COOKIES
• Clearing your browser cache/cookies
• FIREFOX - CLEARING CACHE AND COOKIES

View all 8

Web filter trust cert. 1

• How to install the certificate for the web filter

Remote Access 3

• Setting up Google Remote Connection (Home PC)
• Accessing Files Remotely
• Setting up Google Remote Desktop (Work PC)

Edulink 6

• How to set homework for students within Edulink (Teacher Guide)
• How to send an email message to parents/teachers within Edulink
• Some other features within Edulink teachers
• How to create a seating plan within Edulink
• How to award a credit or nomination within Edulink

View all 6

Showbie 9

• Using Showbie to set work & provide feedback
• Using Socrative Pro & Showbie for Home Learning
• Using OneDrive to store files and post links to students in Showbie
• I cannot log into Showbie
• How to link your Showbie Account with your School Account

View all 9

Zoom 7

• How to accept a meeting link and join a scheduled Zoom meeting
• How to log into Zoom from an iPad
• How to Login to Zoom with an SJB account
• How to use breakout rooms in Zoom
• How to share a second screen on zoom

View all 7

GoodNotes 4

• How to use Whiteboard.fi
• Collaborating on Goodnotes 5
• Using the collaboration feature on Goodnotes 5
• Setting up GoodNotes to backup to OneDrive

Spiral 1

• How to use Spiral

Quizizz 1

• How to use Quizizz

Socrative Pro 1

• How to use Socrative Pro

iPad Features 3

• How to create iPad keyboard shortcuts
• How to share screen
• How to split screen

Whiteboard.fi 1

• How to use Whiteboard.fi

Microsoft Forms 1

• How to use Microsoft Foms

Quizlet Live 1

• How to use Quizlet

Seneca Learning 1

• How to use Seneca Learning

Jamboard 1

• How to use Jamboard

Padlet 2

• How to use Padlet
• Logging into Padlet

Visualiser 3

• CCL talking through live modelling with visualiser
• Students opinion
• LSA opinion

Adobe 2019 1

• Signing into Adobe 2019

ActivePresenter 1

• Using ActivePresenter to create simple screen recordings

SIMS 1

• SIMS not opening/Incompatible Database

Outlook 14

• Creating an Email Contact Group in Office 365
• Changing reply option in Outlook online
• Students emailing distribution lists
• Sending an encrypted email to an external sender
• Receiving an encrypted email

View all 14

Calendars 5

• How to open a shared calendar on an iOS device
• How to: Subscribe to the school's calendars in Outlook Online
• How to: Subscribe to the school's calendars in Outlook for Mac
• How to: Subscribe to the school's calendars in Calendar for Mac
• How to: Subscribe to the school's calendars in Outlook for Windows

General Office 365 7

• Set up 2-step verification for Office 365
• User initiated multi-factor authentication
• How to record a PowerPoint Presentation with PowerPoint 2019 (Windows)
• How to record a PowerPoint presentation in PowerPoint 2020 (Mac)
• How to share an Excel Spreadhseet

View all 7

Teams 0

Microsoft Forms 1

• Using MS Forms to set up a survey or a quiz and share it

OneDrive 1

• Restoring Files Deleted from OneDrive

Deskphones 3

• Quick Start
• Calls (dialling, hold, transfer)
• Handset Advanced (Screens, quick dials)

Voicemail 1

• Checking your messages

Unifi Protect 3

• Unifi Protect: Logging in
• Unifi Protect: Navigating the dashboard
• Unifi Protect: Playback

Apple 2

• Create an Apple ID without a credit card and without family sharing
• How To: Change the email address associated with my Apple ID

iPad OS 4

• iCloud: Back up your iOS device to iCloud
• How to change an Apple ID email address without access to that email address
• How To: Configure Screen Time on your iPad or iPhone
• Which iPads are supported as part of the iPad Scheme?

Getting Started 1

• iPad setup 2020

Events 1

• Assigning iPads to Events